At the age of 25, I started “Event Mosaic” together with my partner. In the 13 years that I was active as a business manager, our team served more than 3,500 satisfied international customers. In the first instance, I learned to do business, to lead, to communicate and negotiate more effectively.

De weg van de events naar training en coaching, kwam door mijn interesse voor de non-verbale communicatie en emotionele intelligentie. Met mijn achtergrond was de link naar (team) coaching en training snel gelegd. Uit professioneel enthousiasme heb ik heel veel gecertificeerde opleidingen en bijscholingen gevolgd.

Since 2014, I have been the founder of Impact Academy. I regularly analyse images for spoken and written media in the field of body language. My training courses are scientifically based and and are given from practice. I am a pragmatic practitioner, which results in interactive training courses with maximum exchange of practice with the participants.

My mission is to clarify communication for yourself and the other so that your personal IMPACT increases. We communicate too little and are sometimes afraid to communicate. We don’t know how to reinforce our communication or what the other person is telling us non-verbally unconsciously. I help passionate professionals to learn to communicate more effectively with themselves and others. I help them with their online and offline nonverbal branding. In addition, I let them look in the nonverbal mirror and I coach them on the way to more IMPACT.

Tools: Non-verbal communication, coaching, non-violent communication and neuroscience. In 2018, I became a certified master and license holder in the non-verbal analysis method at INSA.  

For companies                   For professionals



The world needs a communication update.

Dana Ketels - CEO of Impact Academy


+ 32 475 69 34 43


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